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Most tickets for issues with existing products should be directed to the General Support department. This department is staffed 24/7/365 and averages an initial reply time of under 15 minutes.
Any questions about new orders, exclusive offers, discounts, stock availability and any other inquiries about our services. Any billing related questions, including upgrades/downgrades and other pricing related questions should be directed to this department.This department is staffed 24/7/365 and averages an initial reply time of under 15 minutes.
The abuse department is strictly for submitting abuse complaints and is an automated help desk. Please do not submit any sort of support related issues or questions to this department.
